Terms & Conditions — KANARIX
Last updated: June 23, 2026
1. Acceptance of the Terms
By accessing kanarix.es or signing up for the KANARIX Direct Booking System system, you fully accept these Terms & Conditions. If you do not agree with any of their provisions, please do not sign up for the service or continue browsing the site.
2. Description of the Service
The KANARIX Direct Booking System system is a SaaS (Software as a Service) platform that provides vacation rental owners with a professional direct-booking website, a content management dashboard ( CMS), calendar synchronization via iCal (Booking.com, Airbnb), a guest portal, and online management tools. The service is provided on a monthly subscription with no minimum lock-in period.
3. Plans and Pricing
The KANARIX Direct Booking System is contracted via monthly subscription with simple, scalable pricing: €49/month for the first property and €15/month for each additional property. There is no setup fee. The subscription has no lock-in: it can be cancelled at any time. All plans include the website design, the guest portal, hosting, a customizable domain, platform updates and technical support. Some advanced features may be offered in the future as optional add-ons at additional cost. Prices do not include applicable taxes depending on the client's jurisdiction. KANARIX reserves the right to modify prices with 30 days' notice.
4. Billing and Renewal
The subscription is billed monthly on the same day of each month from the date of sign-up. Payment is processed automatically through Stripe. If a payment fails, access to the admin dashboard may be suspended until the payment is settled. The invoice will be sent by email within 5 days of the charge.
5. Cancellation Policy
You can cancel your subscription at any time from the admin dashboard or by contacting info@kanarix.es. Cancellation takes effect at the end of the current billing period; no prorated refunds are issued for unused days of the current month. After cancellation, you will have 30 days to export your content before the data is deleted.
6. Customer Obligations
The customer agrees to: (a) provide truthful and up-to-date information during registration; (b) keep the vacation rental registration number (VTAR/VTVUT) valid and comply with Canary Islands tourism regulations; (c) act as the controller of their guests' personal data in accordance with the GDPR; (d) use the platform solely for managing direct bookings of vacation rentals and not for illegal activities; (e) not share their access credentials with unauthorized third parties.
7. Intellectual Property
The KANARIX Direct Booking System technology platform, its source code, design, and features are the exclusive property of KANARIX. The content published on the customer's website (text, photographs, property descriptions) is the property of the customer. Upon ending the subscription, the customer may export their content. KANARIX assigns no rights over the platform to the customer.
8. Limitation of Liability
KANARIX guarantees a service availability of 99.5% per month. We are not liable for interruptions caused by scheduled maintenance (announced 24 hours in advance), third-party failures (Cloudflare, Stripe), force majeure, or improper use of the platform by the customer. Our maximum liability is limited to the amount of the monthly fees paid in the 3 months prior to the event that caused the damage.
9. Data Protection
The processing of personal data is governed by our Privacy Policy. KANARIX acts as the processor with respect to the customer's guest data, in accordance with the data processing agreement incorporated into the service contract. We comply with the GDPR and the LOPDGDD.
10. Applicable Law
These Terms & Conditions are governed by Spanish and European Union law. For the resolution of any dispute, the parties submit to the Courts and Tribunals of Las Palmas de Gran Canaria. If the customer acts as a consumer, consumer and user protection regulations will apply.